Shipping
All orders are subject to processing time that is separate and apart from the time it takes for a shipment to reach its destination once it has been picked up from our fulfilment center by the applicable carrier. Depending on a number of factors, standard domestic and international orders may take up to 2 business days (excluding Saturdays, Sundays, and Holidays) to process. During sale period the processing time can increase to up to 5 working days.
After your payment is authorised and verified, standard orders can still take 2 business days to process. This is just an estimate and doesn't include weekends or holidays.
Return Policy
We are happy to accept returns, any garment that is unworn and still fitted with all security tags and labels and that is despatched to us within 14 days of receipt by you.
UK Returns
Simply email us for the return address at buekourtokoli@yahoo.com with your order number and the reason why you wish to return your item(s).
USA Returns
In order to return your garments you MUST have access to a printer.
You will be able to process your return on the portal from 5 days after receiving your parcel.
Please allow this time for the portal to update with your details. Once you have sent the item(s) could you please provide us with proof of shipping AND/OR tracking number!
Here are the steps you need to follow to send any items back to us:
Once we receive the item(s), we shall then proceed to send you a Store Credit via email. Sale items can only be returned for STORE CREDIT.
Please note Store Credit’s will not include any previous shipping costs.
Upon receipt it takes about 3-5 working days to process your return.
All payments will be credited back to the original purchaser’s credit card.